Cookie policy

We use a number of different cookies on our site.

Definitions
Cookies: these are small text files that are stored on the hard disk or in the memory of the computer that accesses or visits the pages of certain websites so that the user's preferences can be known when they log on again. Cookies stored on the user's hard drive cannot read the data contained therein, access personal information or read cookies created by other providers.
Data: is the information obtained using the user's terminal equipment through the data storage and retrieval device (cookies or others).
Terminal equipment: the device from which the user accesses the service, such as a personal computer, mobile phone, tablet, etc., and from which the information is obtained.
Editor: any entity providing information society services that owns a website that a user can access and for the provision of which cookies are used.
User: the recipient, a natural person, who accesses the service provided by a publisher, with a distinction being made between registered and unregistered users.

What types of cookies are there?

Depending on the entity that manages them:
Own cookies: these are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
Third-party cookies: these are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
According to their purpose:
Technical cookies: are those that allow the user to browse through a website, platform or application and use the different options or services that exist therein, including those that the publisher uses to enable the management and operation of the website and enable its functions and services.
Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language or the number of results to be shown when the user performs a search, etc.
Analysis of measurement cookies: these are cookies that allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, applications or platform, and to introduce improvements based on the analysis of the usage data provided by the users of the service.
Behavioural advertising cookies: these cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed to display advertising based on the same.
Depending on the length of time they remain active:
Session cookies: these are those designed to collect and store data while the user accesses a page. They are usually used to store information that is only of interest for retention for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
Persistent cookies: these are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
 
What type of cookies do we use on www.safestore.com?

Necessary cookies
These cookies have four important functions and without them, the website may not function properly:

1. Enable the optimal structure of the pages displayed to you.
2. To enable important functions of the website.
3. To enhance security with measures to protect against cross-site forgery.
4. Enable navigation around our website and allow you to return to stored pages and locations you have previously visited.

Many of these cookies are temporary, lasting only for the time you are browsing the website and are deleted when you leave.
Other cookies that persist on your device's browser are used to store remembered features such as language and location selections for ease of use when you return to the website.
You can disable cookies from your web browser settings if you wish.

Necessary types of cookies we use:

Cookie name	Creator	Purpose	Duration
CurrentContact	Safestore	This cookie is essential to store a globally unique identifier (GUID) for each visitor to the website.	18.250 days
CMSCsrfCookie	Safestore	It is a security token that the system uses to validate all form data submitted via POST requests. It helps protect against cross-site request forgery.	Session
ASP.NET_SessionId	Safestore	This cookie is essential on all websites that use Microsoft ASP.Net web applications to maintain an anonymous user session state between page visits.	Session
ASP.NET_Stylesheet	Safestore	This cookie is essential on the websites to ensure the web applications maintain website content structure and visual appeal	Session
CMSPreferredCulture	Safestore	This cookie is essential for the Safestore website to store the visitor's preferred cultural content.	365 days
cookiehub	CookieHub	This cookie is necessary to enable control of the user's cookie preferences so that when a user returns to the website it remembers which cookies they have consented to.	365 days
search_initiator	Safestore	This cookie is used by Google Analytics to track user actions on the website.	1 day
VisitorStatus	Safestore	This cookie indicates whether the visitor is new or returning. Used is used to track visitor statistics in web analytics.	730 days
CMSUserPage	Safestore	This cookie stores the IDs (DocumentID, NodeID) of the last page visited and is used to record activities and web analytics of the landing and exit page.	1 hour
CMSLandingPageLoaded	Safestore	This cookie indicates that the landing page has already been visited and that activity on the landing page is not re-recorded for the current visitor.	20 minutes
_p_hfp_client_id elfsight_viewed_recently elfsight_csrf	Elfsight	Elfsight is a widget used in the website to generate content such as FAQ's, customer review scores and useful functions like special opening hours notifications. This cookie is important to allow users to view correct content on a variety of pages.	1 hour

Preference cookies
We use cookies to make accessing the website more enjoyable, so you will not need to re-enter your personal details, such as email address, telephone number and postcode when you get a quote or book a storage unit. This information will allow us to welcome you by name and, over time, to customise the content of our website to reflect your preferences. For security reasons, you will still need to enter your password when accessing your online storage account.
Cookies may remain on your device's browser for a period of time or until you delete them. If you choose to do this, you will need to enter your details each time you visit the site. You may view our website without providing any personal information, but you will need to re-enter your details for us to prepare a quote or a booking you make.
You can disable cookies from your web browser settings if you wish.

Types of preference cookies we use:

Cookie name	Creator	Purpose	Duration
recent_stores	Safestore	This cookie remembers the last shops viewed by users and helps to facilitate use.	365 days
CONSENT	Google	This cookie is set by Google to store user consent preferences.	6.027 days
VISITOR_INFO1_LIVE	YouTube	YouTube sets this cookie, which measures your bandwidth to determine the ability to stream videos from various YouTube video player interfaces.	180 days
incompletedQuote	Safestore	This cookie is used to show users an incomplete quote so that the user can continue with a previous quote instead of starting from scratch.	7 days
IncompletedQuoteBarClosed	Safestore	This cookie is directly related to the Incomplete quote cookie; however, this cookie stores the action chosen by a user to close or finalise the incomplete quote. This prevents the incomplete budget reminder from appearing and is controlled by the user.	Session

Analytical cookies
These cookies are used to provide aggregated statistics about visitors to our websites and their browsing behaviour. This allows us to sort the site to facilitate customer journeys and, if necessary, make improvements. The data is aggregated and anonymised, which means that we cannot identify you as an individual.
We use tools to perform analytical functions on our site, including Google Analytics and Hotjar.
You can opt out of the creation of a user profile, and the storage of data about your use of our site on Safestore.co.uk and other websites by following this opt-out link.
Google Analytics is a service provided by Google, Llc., a company which acts as a processor and which, despite being outside the European Economic Area, the international transfer of data involved in its use is subject to appropriate safeguards under Article 46.2 c) of the General Data Protection Regulation (standard contractual clauses approved by the European Commission).
Google Cookie Policy
Google Privacy Policy
For more information about Google Analytics cookies click on this link.
If you wish, you can disable cookies from your web browser settings.

Types of analytics cookies we use:

Cookie name	Creator	Purpose	Duration
_ga / _ga_*	Google	This cookie contains a unique identifier used by Google Analytics to determine that two distinct results belong to the same user across all browsing sessions.	730 days
_gid	Google	This cookie contains a unique identifier used by Google Analytics to determine that two distinct results belong to the same user across browsing sessions.	1 day
_gat	Google	Google Analytics uses this cookie to accelerate the request rate (limit data collection on high-traffic sites).	1 hour
MUID	Microsoft	Microsoft user ID tracking cookie used by Bing Ads. It can be set by embedded Microsoft scripts, which are synchronised across many different Microsoft domains, allowing user tracking.	390 days
MR	Microsoft	This cookie is set by Microsoft MSN and is used to measure website usage for internal analysis.	7 days
_hjSession_* _hjSessionUser_* _hjFirstSeen _hjIncludedInSessionSample_* _hjAbsoluteSessionInProgress	Hotjar	Captures session recordings (minus any personal data) to understand potential issues and site bugs experienced by visitors. Provides analytics to improve user experience.	1 day
CMSAB	Safestore	This cookie is used by page testing software within the web system to track user behaviour on the test variant of a web page.	62 days

Marketing cookies
These cookies are used to help us understand the performance of our marketing activity and improve the relevance of the advertisements you see. They collect information about your browsing behaviour, for example, which location or shop pages you visited, which enables us to provide you with content relevant to your interests as you browse our own site or other websites. ​
If you wish, you can disable cookies from your web browser settings.
Please note that disabling such cookies does not necessarily mean that you will not see any advertisements from Safestore Group, but it is much less likely that any advertisements you do see will be relevant to your interests.

Types of marketing cookies we use:

Cookie name	Creator	Purpose	Duration
_gcl_au	Google	Google AdSense uses this cookie to understand user interaction with the website by generating analytical data.	90 days
_uetsid	Microsoft	This cookie is used by Microsoft Bing to determine which advertisements to display that may be relevant to the end user browsing the site.	1 day
_uetvid	Microsoft	This cookie is used by Microsoft Advertising to store a unique, anonymous visitor ID for personalised marketing.	390 days
_fbp	Facebook	This cookie is used by Facebook to track visits to websites to deliver a range of advertising products, such as real-time offers from third-party advertisers.	90 days
IDE	Doubleclick	Google's DoubleClick uses this cookie to serve targeted ads that are relevant to users across the web. Targeted ads can be shown to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user.	390 days

 
How to disable cookies?
In the initial warning, you have been given the option to accept, reject cookies or configure the cookies you wish to authorise. However, you can subsequently disable cookies from the settings of your web browser. The way in which the user can disable cookies will depend on the browser or browsers used. All browsers allow you to change the settings related to cookies. 

If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser which you can access at the following link.

What are the consequences of disabling cookies?
If the user prevents the activation of cookies or disables them if they have been previously authorised, this may affect the functioning of some of the website's functionalities, such as, among other things, the fact that information on the acceptance of the initial cookie warning will not be saved and will therefore be shown again on the next visit.
Similarly, we will not be able to obtain information about users' browsing on our website, which will prevent or hinder the improvement of the information and content that we publish as well as its presentation.
With regard to advertising cookies, disabling them will affect the personalised advertisements shown.
 
Changes or updates to our cookie policy
It is possible that the structure and functionalities of this website may be modified to add new sections, services or content, which may mean that the use and, therefore, our cookie policy may be modified. We, therefore, recommend users review the published cookie policies each time they access our website in case there have been any changes since their last visit.
We recommend that you visit  this website for more information about cookies.

Data controller and contact details
For questions and/or comments about our cookie policy and this statement, please contact us, as the data controller, using the contact details below:
privacyofficer@safestore.co.uk

Other questions about the processing of personal data
Purpose of processing: we use cookies for different purposes indicated in relation to each type of cookie and each of them in the section "What type of cookies do we use on www.safestore.com?", so we invite you to consult it to find out about these purposes.
Legitimisation of the processing: the legal basis that legitimises the processing of personal data carried out through the use of these cookies depends on each one of them, since, for the necessary cookies, the legitimisation is precisely their necessity for the correct functioning of the website and, where appropriate, its security. With regard to analytical and advertising cookies, the legal basis that legitimises such processing is the consent given by the user through the system enabled in the initial notice displayed when accessing the website.
Recipients of the data: personal data will not be communicated to third parties, without prejudice to the third-party cookies referred to above and the international data transfers described below.
International data transfers: on this website, we use cookies from third parties that may be outside the European Economic Area, although international data transfers involving their use have the appropriate safeguards provided for in Article 46.2 c) of the General Data Protection Regulation (standard contractual clauses approved by the European Commission).
In particular, this is the case of Google Analytics, a service offered by Google Llc.:
Cookies policy
Privacy policy
For more information on Google Analytics cookies click on this link.
In addition to the information on Google's cookie policy and privacy policy that we have just provided, we recommend that you visit this link to find out how Google uses information from websites or applications that use its services and this other link to find out how Google uses cookies in advertising.
Retention period: the duration of each cookie is variable, so we invite you to read the information we have published in this regard, in relation to each type of cookie and each of them in the section "What type of cookies do we use in www.safestore.com", so we invite you to consult it.
Data protection rights: you can request access to your personal data, rectification, deletion, limitation of processing, opposition or portability by sending a written request by email to privacyofficer@safestore.co.uk, sending in any case a copy of your ID card.