The minimum rental period of 15 days for new customers. After that, you can store for as long as you want, there is no maximum rental period.

Your goods must be insured whilst in storage.

We always take good care of our stores and make every effort to protect items being stored with us. Unfortunately, there are some events, that may damage your goods, which are out of our control, such as a fire or flood. It is therefore standard practice for self storage companies to require their customers to adequately insure their goods for the duration of their stay.

We recommend you take advantage of our storage insurance when contracting with Safestore-MyStorage. This means we accept liability for your goods whilst in storage (up to a pre-agreed value) – protecting your goods from situations like theft, loss or damage.

Please note: If you do not add insurance to your contract, you must provide evidence that your goods are adequately covered by your own insurance policy.

The price you pay is determined by the size of the room you need. That's why our commitment to you is that we will get you into the smallest space possible. As the rental charge is calculated according to the size of the storage room, the smaller room the less you end up paying.

Estimating the space you need isn’t as simple and straightforward as it looks. It depends on:

• What you need to store
• How stackable it is
• How high the ceiling of the storage room is
• Where the storage room is located in the storage centre, generally ground floor is more expensive
• What sort of access you will need since you may want to leave a walkway through the storage room to get to your possessions.